How We Work

Less mystique, more method.

We decide the words, set the look, ship the pages, and improve based on what people do.

Step 1: Listen

Goal: understand what you sell, who it helps, and what result you want in the next 90 days.

What we do: quick calls, a look at your product, and a few honest questions. We review your current site, any sales deck, and support notes (if you have them). We also look at 2–3 competitors to see what your customers might compare you to.

What you see: a short summary of goals (“more demos,” “more free trials”), the main action we will push (“Book a demo” or “Start free”), and a plain list of guardrails (timeline, budget, legal, promises we will not make).

Your role: name one decision-maker, share product links and screenshots, and tell us the three most common questions customers ask.

Output: a one-page plan that we both agree on before we write a single headline.

Step 2: Decide

Goal: choose the simple story people can understand in seconds.

What we do: we write one clear line that explains your value without buzzwords. Then we draft three short points that back it up. Each point gets proof: a number, a feature people can see, a quote, or a quick example.

How we test it: we show the draft to a few people who do not know your product and ask them to explain it back after 5–10 seconds. If it clicks, we keep it. If not, we make it simpler.

What you see: a “message one-pager” you can copy into your site, emails, and sales talk. It includes the one-liner, the three points with proof, 5–10 headline options, and short answers to common questions.

Your role: react in plain terms—“this sounds like us / this isn’t us.” We’ll adjust until it feels true and clear.

Step 3: Design

Goal: give you a simple, consistent look—easy to use, easy to read, and fast to ship.

What we do: pick a small set of choices: one main color for important actions, a few neutrals for backgrounds and text, a clean heading font and readable body font, a calm spacing rhythm, and one button style that repeats.

How we prove it: we apply the look to real parts of your page—a hero, a short “how it works,” a features block—so you can see it in action, not just in a slide.

What you see: an “identity mini-kit” that lists exact color values, font sizes, link and button styles, and simple examples. Anyone on your team can follow it.

Your role: choose between clear options (“A or B”), not endless tweaks. Tell us how you want people to feel (for example: calm, direct, energetic) and we align to that.

Step 4: Build

Goal: ship a landing page or small site that loads fast and makes the next step obvious.

What we do: turn the message and mini-kit into a working page. We size and compress images, set page titles and descriptions for search, add social share details, and wire basic analytics so clicks on the main button are counted. If you have a form or booking tool, we connect it.

Quality checks: phone and desktop testing, keyboard navigation, readable contrast, clear headings, and no jumpy layouts. We ask a few people to skim the page for 10 seconds and tell us what you do. If they can say it back in their own words, we’re ready.

What you see: a live preview link, then your page on your domain. We also give you the final text in a document you can edit later and a small image set sized for the web.

Your role: approve the preview, share any last factual fixes, and confirm where leads should go (inbox, CRM, or calendar).

Step 5: Improve

Goal: make small changes that lead to steady gains.

What we do: watch how people use the page and adjust one thing at a time—usually the headline, the hero image, the order of sections, or the button label. We keep what helps and roll back what doesn’t.

What we measure: faster understanding (in quick tests, can a new visitor explain what you do), more clicks on the main action, better quality leads, and steady returns to the page.

What you see: short notes with clear results (“Headline B got 18% more clicks; we’re keeping it”). No long decks. Just decisions that move you forward.

Your role: approve small swaps and share any new proof (a quote, a number, a screen) we can add to strengthen the page.

Timeline

Typical pace: Listen and Decide in week 1, Design in week 2, Build in week 3, first Improve steps in week 4. If you review same-day or next-day, we can move faster.

What we need from you

One decision-maker, fast feedback, a few product screens, and the top three questions customers ask. If you have a quote or a small win, bring it. If not, we’ll use a simple example.

What you own

You own the words, images we create, and the pages we build. We hand over files, show where everything lives, and teach you how to make small edits yourself.

If we disagree

We test. We put both versions in front of a few people who don’t know your product, or we A/B a headline. The version that helps more people take the next step wins. We don’t argue taste; we follow clarity.

Want the fast track?

Our three-week Capture Sprint gets you from idea to live quickly. Or browse all Services. Ready now? Start a project.

Win the first 30 seconds

Clear words, a simple look, and a page that guides the next step. That’s how we turn quick attention into real action.

New here? Read What is branding.